Protecting your privacy is a top priority when accessing property information, tools, and resources related to Saint Lucie County. This Privacy Policy explains in detail how we collect, use, store, and protect any information provided by users of this website. It covers both personal information, such as names, email addresses, and account details, and non-personal information, such as IP addresses, browsing behavior, and usage patterns. We are committed to transparency, and this policy outlines the purposes for which information is collected, the safeguards in place to prevent unauthorized access, and your rights regarding the information you share. By using this website, you acknowledge and agree to the collection and use of information as described here, and you understand the measures we take to maintain security while providing access to Saint Lucie County property data and resources.
Information We Collect
We collect information to provide a better user experience, deliver accurate property data, and ensure our tools and resources function effectively. The types of information collected include both data you provide voluntarily and information gathered automatically through your use of the website. Understanding what we collect helps you make informed decisions about your interactions with our platform.
Data You Provide Voluntarily
Some information is collected directly from users when they interact with the website. This may include:
- Personal contact information – such as names, email addresses, phone numbers, or mailing addresses when signing up for newsletters, submitting inquiries, or using contact forms.
- Property-specific information – such as parcel IDs, addresses, or other details you enter to use search tools, calculators, or other property-related resources.
- Feedback and correspondence – including messages, comments, or survey responses submitted to improve services.
Providing this information helps us respond to inquiries, deliver tailored content, and improve the overall user experience. Users should avoid sharing sensitive personal information beyond what is necessary for using the website’s tools.
Automatically Collected Information
When you visit or interact with the website, certain information is collected automatically to enhance functionality and monitor usage. This may include:
- Device and browser information – such as IP addresses, browser type, operating system, and device identifiers.
- Usage data – including pages visited, time spent on each page, search queries, and interactions with tools or resources.
- Cookies and similar technologies – which help track preferences, remember session details, and provide a more personalized experience.
Automatically collected information helps us analyze trends, optimize website performance, improve content relevance, and detect potential issues or misuse. None of this information is used to personally identify users unless voluntarily provided.
By combining voluntary and automatically collected data, we can deliver a functional, efficient, and tailored platform while protecting your privacy and maintaining transparency about what information is gathered and why.
How We Use Your Information
The information collected through this website—both voluntarily provided and automatically gathered—is used to enhance the user experience, provide accurate property information, maintain security, and comply with applicable laws. Understanding how your information is used helps ensure transparency and allows you to make informed choices about interacting with our platform.
For Service Improvements
Information collected from users helps us improve the functionality, accuracy, and usability of the website. Examples include:
- Optimizing tools and resources – such as property search features, calculators, and exemption guidance, ensuring they deliver accurate results for Saint Lucie County property owners.
- Analyzing usage patterns – understanding which pages, tools, or resources are most frequently accessed to enhance content and functionality.
- Identifying technical issues – detecting errors, broken links, or performance bottlenecks to provide a smoother and more reliable user experience.
Using this data allows us to continually refine the platform, making it more effective and tailored to the needs of property owners, investors, and professionals.
Communication & Notifications
Information you provide voluntarily, such as email addresses or contact details, may be used to:
- Respond to inquiries – ensuring timely and accurate answers to questions about property data, exemptions, or tools.
- Send updates or notifications – including announcements about changes to property tax rules, tool updates, or relevant news for Saint Lucie County property owners.
- Provide educational content – sharing guides, tips, and resources designed to help users understand assessments, exemptions, and property-related obligations.
We respect your communication preferences, and users can choose to opt out of newsletters or notifications at any time.
Legal and Compliance Purposes
Your information may be used when necessary to comply with legal obligations, enforce terms of service, or respond to official requests. Examples include:
- Compliance with Florida or federal law – ensuring that property-related data, exemptions, or reporting adhere to regulations.
- Protecting rights and property – addressing potential fraud, misuse of the website, or unauthorized access.
- Responding to legal requests – such as subpoenas, court orders, or government investigations related to property records or user activity.
By using your information for these purposes, we maintain a secure, lawful, and reliable platform while protecting the rights of all users and ensuring that Saint Lucie County property information is presented accurately and responsibly.
Data Protection and Security Measures
Protecting your information is a top priority. We implement a range of security measures designed to safeguard both personal and non-personal data collected through this website. These practices ensure that property information, user input, and browsing activity remain secure and are protected against unauthorized access, misuse, or loss.
Encryption and Secure Access
Data transmitted to and from the website is protected using industry-standard encryption protocols such as SSL/TLS, which secure information during transmission and prevent unauthorized interception. Sensitive user-provided data, including contact information or property search details, is encrypted to maintain confidentiality and integrity. Secure access measures ensure that interactions with the website, such as submitting inquiries or using calculators, remain private and protected.
Internal Access Restrictions
Access to collected information is strictly limited within the organization. Only authorized personnel with a legitimate need to manage, maintain, or analyze the platform have access to user data. Employees and contractors are required to follow strict confidentiality policies and are trained in data protection best practices to prevent misuse or accidental disclosure.
Additional Security Practices
To further enhance protection, we employ multiple layers of security measures, including:
- Regular system monitoring – identifying and addressing potential vulnerabilities, unusual activity, or attempted breaches.
- Firewalls and intrusion detection systems – preventing unauthorized access to servers and databases.
- Data backup procedures – ensuring that information can be restored in the event of system failures or data loss.
- Software updates and patching – keeping all systems up-to-date to protect against known vulnerabilities and security threats.
While we implement robust security practices, no system can guarantee absolute protection. Users are encouraged to exercise caution, use secure devices, and avoid sharing sensitive personal information unnecessarily when accessing tools or resources on this platform.
By combining encryption, restricted access, and layered security practices, we aim to maintain the highest standard of protection for user information while providing reliable access to Saint Lucie County property data and resources.
Opt-Out Preferences
We respect your privacy and give users control over how their information is collected, used, and shared. Opt-out preferences allow you to limit certain uses of your data, manage communications, and maintain greater control over your interactions with the website. Understanding these options helps ensure that your personal and property-related information is used in a way that aligns with your preferences.
How to Limit the Use of Your Data
Users can take several steps to limit the collection and use of their information:
- Email and Communication Preferences – If you have provided your email address for newsletters, alerts, or notifications, you may unsubscribe at any time using the opt-out link included in each communication. This stops further promotional or informational emails while still allowing access to publicly available property data.
- Browser and Device Settings – You can adjust your browser settings to limit cookies or tracking technologies. Disabling cookies may affect some website functionality, but it allows you to control the automatic collection of usage data.
- Contacting the Website Directly – Users may submit requests to limit how their personal information is used or to remove voluntarily provided information where legally permissible. While public property records themselves cannot be removed, personally identifiable information shared directly with the website can be managed according to your request.
- Third-Party Services – If you interact with third-party tools linked from this website, review and adjust your privacy and communication preferences directly on those platforms, as they may have separate policies and opt-out mechanisms.
By exercising these opt-out options, you can reduce the use of your data for communications, analytics, and personalization while still maintaining access to essential property information and resources.
Sharing & Third-Party Services
We are committed to protecting user information while providing access to tools, resources, and property-related services. Sharing of data is limited, purposeful, and strictly controlled to support functionality, compliance, and service improvements. Understanding when and why information may be shared helps users make informed decisions about using this website.
When and Why We Share Information
Information collected through this website may be shared under specific circumstances, including:
- Service delivery – Sharing necessary data with service providers who help operate, maintain, or improve website tools, calculators, or property search functions.
- Legal obligations – Disclosing information to comply with applicable laws, regulations, or official requests from governmental authorities.
- Security and protection – Sharing limited data when required to prevent fraud, investigate misuse, or protect the rights, property, or safety of users and the platform.
- Aggregated, non-identifiable data – Using combined and anonymized data to analyze trends, enhance services, or provide insights without revealing personal information.
Information is only shared for legitimate purposes, and recipients are bound to use the data responsibly and in accordance with applicable privacy and security standards.
Third-Party Tools and Services
The website may integrate third-party tools or services, such as property calculators, mapping resources, or analytics platforms, to enhance user experience. When using these tools:
- Separate policies apply – Third-party services may collect or use information according to their own privacy policies. Users should review those policies to understand how their data is handled.
- Data transfer for functionality – Limited data, such as search queries or usage patterns, may be shared with these tools to enable proper functionality or provide personalized features.
- No endorsement implied – Inclusion of third-party services does not constitute an endorsement or guarantee of accuracy. Users remain responsible for verifying any data obtained from these services against official Saint Lucie County records.
By carefully controlling data sharing and clearly outlining the role of third-party services, we maintain user privacy while providing access to reliable tools and resources for managing Saint Lucie County property information.
Your Rights & Data Control Options
We believe that users should have transparency and control over the information they provide. This section outlines your rights regarding access, correction, and deletion of personal data collected through this website. Understanding these rights helps you manage your information responsibly while ensuring your privacy is protected.
Requesting Data Access or Deletion
Users have the right to request access to the personal information they have provided voluntarily. This allows you to review what data is stored, understand how it is being used, and ensure its accuracy. In addition, where legally permissible, users can request the deletion of personal data collected directly through the website, such as contact details submitted via forms or newsletters.
To make a request:
- Contact the website using the designated privacy email or form.
- Provide sufficient information to verify your identity and the data you wish to access or delete.
- Allow reasonable time for the request to be processed in accordance with applicable laws.
Please note that public property records themselves cannot be deleted, as they are maintained under Florida law. Only personally identifiable information provided directly to this platform can be reviewed or removed.
Updating Your Personal Information
Users can update personal information previously submitted to the website to ensure accuracy and relevance. This may include correcting email addresses, phone numbers, or other voluntary details. Keeping your information up-to-date helps ensure that communications, notifications, and responses to inquiries reach you correctly.
Practical tips for managing your data:
- Regularly review and update contact details to maintain accuracy.
- Remove or correct outdated information to prevent errors or miscommunication.
- Monitor your email and notification preferences to align with your privacy choices.
By exercising these rights, you maintain greater control over your data, enhance privacy, and ensure your interactions with this platform are accurate, secure, and aligned with your preferences while using Saint Lucie County property tools and resources.
Changes to This Privacy Policy
Maintaining transparency and keeping users informed about how their information is collected, used, and protected is a top priority. This privacy policy may be updated periodically to reflect changes in laws, regulations, website features, or data handling practices. Understanding how updates are communicated helps users stay informed and continue to make knowledgeable decisions regarding their personal information and property-related data.
Notification of Updates
When this privacy policy is updated, we encourage users to review the revised content to understand any changes in data collection, use, sharing, or security practices. Updates may occur for various reasons, including:
- Changes in Florida or federal privacy laws affecting property-related data.
- Introduction of new website tools, features, or third-party integrations.
- Improvements to data protection, security, or user control mechanisms.
- Adjustments in how collected information is used or shared for service improvements or legal compliance.
We recommend that users periodically revisit the privacy policy to stay informed of updates and ensure their privacy preferences are still aligned with current practices.
Date of Last Revision
The “Date of Last Revision” clearly indicates when this privacy policy was most recently updated. Users should reference this date to confirm that they are reviewing the most current version. Keeping track of updates ensures that you are aware of any modifications that may affect how your personal or property-related information is collected, stored, or used.
By staying informed about updates to the privacy policy, users can make confident decisions, maintain control over their personal data, and continue to safely access Saint Lucie County property information and resources.
Contact Us for Privacy Concerns
We are committed to addressing any questions, concerns, or requests regarding the collection, use, or protection of personal information. Providing clear contact options ensures users can exercise their privacy rights, seek clarification, or report issues related to data management.
How to Reach the Saint Lucie County Property Appraiser
For questions or concerns regarding privacy, personal information, or public property records, users can contact the Saint Lucie County Property Appraiser directly:
- Office Address: 2300 Virginia Avenue, Fort Pierce, FL 34982
- Phone Number: (772) 462-1550
- Email: contact@pa.stlucie.fl.us (verify the official email on the county website)
- Website: https://www.stlucieco.gov/pa
When reaching out, provide sufficient details regarding your concern or request, including your property information if relevant. This helps the Property Appraiser’s office or the website team respond efficiently and accurately.
Users are encouraged to use these contact channels for:
- Requesting clarification about how their personal information is used.
- Reporting errors or inaccuracies in property records or data displayed on the website.
- Submitting requests to access, update, or remove personal information provided voluntarily to the platform.
By providing accessible contact options, we aim to ensure transparency, maintain trust, and empower users to manage their privacy responsibly while accessing Saint Lucie County property information and services.